May 18, 2012 8:09 am

Google Gets Smart with ‘Knowledge Graph’ — 4 Takeaways for Marketers

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Google has launched an update to its search engine, called the ‘Knowledge Graph,’ which will soon roll out to users on desktop, tablet and smartphones. TechCrunch calls it “one of the most ambitious and interesting updates” to the engine as of late. Knowledge Graph represents an innovation in semantic search, as Google will begin delivering information based on a searcher’s intent, in addition to the actual words they communicate via search terms themselves.

Over the next few days, searchers will see added content in their results. The content will be presented in the form of large panels on the right side of the page, which will hold factual information about your search and present an opportunity for you to modify it to make it more aligned with your intended query.

According to TechCrunch, the Knowledge Graph has been years in the making, and presently houses data for about 500 million people, places and things. More important than the sheer volume of data, however, is Google’s ability to form connections between data points that will help make the search experience more aligned to a user’s intent versus what they actually type in the search box. In short, Knowledge Graph presents a smarter, more sophisticated way to deliver results.


In the example above, a user searching for ‘Taj Mahal’ is prompted to select if they intended to seek information about the casino resort or the musician (via Google).

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May 16, 2012 10:59 am

#SocialTV Spotlight: 8 Movers & Shakers from the Past 30 Days

Spring has sprung and along with it a ton of exiting Social TV News. April was a wild month that included record-breaking premieres, flashy media upfronts, election developments and historic, digital signs of the times. Below are some of our favorite highlights from the past 30 days.

  1. Game of Thrones breaks GetGlue. HBO kicked off the month by flexing their social muscles for the premiere of Game of Thrones Season 2. There was so much activity that the show drove multiple worldwide trending topics on Twitter and crashed GetGlue’s servers (momentarily) on premiere night.
  2. Psych-ed to hit 100K. While networks typically focus their marketing efforts on premieres, USA Network’s hit show Psych had thousands of reasons to cheer for the finale of Season 6 as they passed 100K Twitter followers. To share their appreciation, USA Network (a 360i client) and the cast of Psych produced personal and sincere thank you messages that were shared via @Psych_USA.
  3. NBC & the first digital Olympic Games. 360i client NBC Sports excited millions of fans when they confirmed that London 2012 will indeed be the first-ever digital Olympic Games by announcing that the network will be live-streaming all 32 events from London and connecting fans to the action via social media.
  4. Social takes center stage at BET Upfront. BET’s social presences have consistently stood out among their entertainment peers. Take for example @106andpark which, with 4MM followers, is a social TV powerhouse on Twitter. To further draw attention to their success, BET put social front and center at their upfront and took time to discuss their goal to provide the best digital environment possible to their viewers. Read the full article »
May 15, 2012 10:14 am

Borrowed Influence: The New Symbiotic Relationship Between PR & Advertising

Since the Mad Men era, the widely held perception has been that consumers are only influenced by advertisements of shiny celebs and models – but social media and the rise of a new sect of influencers is turning this notion on its head.

Recent research shows that consumers would rather receive marketing messages from bloggers or influencers that they are familiar with than a celebrity. Moreover, this preference ultimately affects their purchasing behavior (53% of female readers have bought a product based on a recommendation from a blogger).


Cool Whip is using real moms as part of its latest campaign that puts bloggers front and center.

In a recent article for Social Media Explorer, Stephanie Schwab discusses the evolving role of bloggers to “celebrities” featured in paid advertising. This growing trend, if executed properly, allows advertisers to borrow influence from established online influencers trusted as experts in their field.

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8:34 am

Sweet Music: Join Coca-Cola & Jason Derulo for a Live Google+ Hangout

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For many teens, the pinnacle of ‘Happiness’ would be hanging out with their favorite pop star – of course few people are ever afforded such an opportunity. Well, this dream is about to become a reality for seven lucky teens thanks to 360i client Coca-Cola and Google+.

As part of Coca-Cola and American Idol’s ‘Perfect Harmony’ program – in which fans can help singer Jason Derulo pen his next big hit – the brand has picked a handful of teens to participate in a live chat on the Coca-Cola Google+ page. You can watch the chat LIVE tonight at 7 p.m. EST, as Jason answers fan questions and takes live ones from the Coca-Cola community.


Image via College Candy

Coca-Cola hosted its first Google+ hangout in February. The broadcast featured archivists from the brand who fielded questions from the Coca-Cola archives. The brand, which touts one of the largest corporate presences on Facebook, has more than half a million fans on Google+.

Earlier this month, Google rolled out its ‘Hangouts on Air’ feature to all Google+ users. This update allows any G+ member to publicly broadcast a hangout for their network to see – either within the Google+ stream, from a website or from a YouTube channel.

May 14, 2012 10:19 am

Bing Announces Social Updates to Search Results

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Last week, Bing announced the most significant update to its platform since its launch three years ago, by introducing a new social structure to its search results.

Microsoft has had the jump on Google for quite some time now when it comes to privileged social data, winning both the Twitter fire-hose deal and enjoying a cozy relationship with Facebook. And with Tweet and Like counts clearly poised to be the new relevancy king-maker signals, the most surprising thing about yesterday’s announcement is that it took so long.

In fact, a week prior to the announcement, it appeared Microsoft took a step backwards, reverting to an old familiar top-ten look for results. This turned out to be clean-up in preparation for pop-out panels, which allow for enhanced results and apps, and a right-rail for social. In this new scheme, the pop-out panels can provide shopping or reservation apps right on location to satisfy the user onsite.

Top Changes

Significant changes to the platform include the addition of “snapshot” and “social” bars to SERPs. Natural search links will remain on the left side of the page, similar to what was rolled out in last week’s UI Update. This section will still include the “gutter” at the far left of the screen.

The snapshot bar will be immediately to the right of natural links and will leverage APIs to populate data related to your search. The social bar on the far right will house social networks that the searcher opts-in to connect to (i.e. – Facebook, Twitter, Google+, Foursquare, and LinkedIn). This bar will take information from these services and display content relevant to the search query. The bar is divided into three sections: People Who Might Know (it will take info from your friends and say how it matches your query), People Who Know (will leverage experts specializing in the query area that may or may not be a direct social connection to the searcher), and Activity (shows curated posts from your social network).

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Bing’s new Search Page Layout
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May 8, 2012 8:32 am

Digital Content NewFronts: Platforms Enter the Big Leagues to Allure Big Brand Dollars

There was a lot to digest after a week of events at the Digital Content NewFronts (DCNF), which wrapped on Thursday with Google’s BrandCast event. This year, the magnitude of the event trumped those of years past, with platforms proudly touting the power of native digital content to attract large brand marketers. This post brings you all the highlights from DCNF 2012.

About the Digital Content NewFronts

The DCNF mission statement, according to its site, is to “to shape a new and practical marketplace for connecting the wealth of native digital content with brand marketers and their media and marketing agencies.”

What is compelling about this mission is the emphasis on “native” digital content. It’s a subtle, but important distinction – and one that speaks to the creative voices involved in this exchange. This is not an event focused on drumming up interest in repurposed TV content; rather, its focus is on content designed for digital consumption.

We’ve yet to fully create the DCNF’s mission of a “practical marketplace,” though it was made clear last week that we have witnessed a palpable shift in our industry. While the concept of NewFronts dates back to 2008, there was something profoundly different this time around. The scope, scale and showmanship of these NewFronts seem to have finally caught the attention of big brand marketers. It was more than an event this time – it was an exciting experience of which brands wanted to be a part.

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May 7, 2012 12:36 pm

Tumblr Rolls Out Ad Products to Select Brand Partners

Last week, Tumblr decided to throw their hat in the ring and start selling ads on their platform. Perhaps because they’ve had a chance to observe Facebook as they have publicly iterated on the core value proposition of their advertising products, Tumblr has skipped those steps and come out with a very clear stance on what they’re selling and who can buy it.

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Image via CNET
At fMC, Facebook launched new ad products that enabled marketers to easily port the content they were already publishing on Facebook into advertising units. Facebook had already been selling advertising for quite some time though. The announcements at fMC were an effort to align marketers with Facebook’s vision for their platform and encourage them to focus on the content they were creating for their fans first and foremost.

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