July 15, 2009 11:17 am

PR Blackout Highlights Need for Deeper Relationships Between Brands, Mom Bloggers

MomDot ....
MomDot, a popular community for moms who blog, has proposed a PR Blackout to mitigate “bloggy burnout.” What does the moratorium say about mommy-marketer relationships?

Mom bloggers are widely believed to be one of the most influential groups online; they are active bloggers with a broad, collective reach and maintain an audience eager for their advice and recommendations. A Nielsen report from May notes that a full 20 percent of the active online population are moms aged 25-54, and brands like Walmart, Kraft, and even Motrin (through a widely publicized marketing disaster) have recognized how important it is to win their favor. One way brands and marketing agencies (including 360i) work with mom bloggers is by offering them products to review or give away to their readers.

But suddenly, mom bloggers are changing the game and looking towards a collaborative self regulation.

Just in time for the ever-important Back to School season, popular mom blog network MomDot has called for a PR Blackout – challenging bloggers to “not blog ANY giveaways, ANY reviews and Zero press releases. In fact, we don’t want you to talk to PR at ALL that whole week.”

Let’s put things in context: The FTC is currently developing regulations for blogger endorsement, although this regulation focuses primarily on bloggers who are not transparent about when they have been given free products or been paid to write about a company on their blog. (NOTE: This regulation will have little impact on bloggers and the agencies who work with them that require full disclosure. 360i maintains a strict transparency policy and encourages all bloggers that we solicit or provide with products to publicly disclose any involvement with the brand and 360i and we never pay for placement.)

Curiously, the mom marketing moratorium does not reference the FTC regulations at all, but is motivated instead by what’s being called “bloggy burnout,” simply having too much PR-promoted content to blog about at any one time. The Blackout has sparked lots of buzz – 1,800 Google results already and at least one tweet a minute today for the term “PR Blackout” – but it’s unclear what the result will be. In a testament to how much mom bloggers are dependent on brand-supported content, about 30 percent of all the comments on the original MomDot post noted that a particular blogger couldn’t participate because of an already scheduled giveaway or review during that time.

The PR Blackout raises an important point for marketers. While most mom bloggers are eager to work with brands – giveaways draw traffic to their sites and reviews allow them to test out free product – in the end they’re still just moms with too much on their plates.

Recognizing bloggy burnout and finding ways to cut through the clutter are becoming a necessity for marketers who want to make a real connection with their consumers. It’s easy to get caught up in the belief that all bloggers want is free products. Although a comped Kraft dinner or $100 Walmart gift certificate is nice, often the value exchange becomes infinitely more meaningful when it’s less tangible.

Giving moms a voice isn’t just about providing them with products to review, but about allowing them to give your brand feedback about the product. For example, consider developing communities of brand advocates who can have a one-to-one dialogue with product developers and brand managers so they feel like they have a voice in the future of a product. Or recruit them to host product testing parties and send in their reactions. Overall, developing relationships is key. Without relationships, you’re just another line item in a mom blogger’s inbox. Fostering deeper and more meaningful connections with these moms is mutually beneficial – she’ll know you value her opinions and her time and you’ll get more clout and visibility for your brand.

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We find this to be of great importance as brands look to use Moms for WOM. Sadly, brands are not getting the message that Moms are as valuable as TV advertising as they are the ones who buy products. There are already brand advocate groups like MomSelect.com, MomCentral, VocalPoint to name a few – this is not what the PR Blackout is about, it’s about compensating Moms for their time.

It takes hours to do a review, post and promote for what? 10 hours worth of work for a $25 item? It pulls Moms away from their families to what end. Brands need to step up and recognize that Moms are valuable partners in their marketing and they need to figure out that compensating Moms for advertising, promotion or even just here’s a product, post a review – is worth more than the item. 10 hours labor – $25 item = $2.50 an hour and Moms are worth far more than that!

Comment by Jennifer ConnorsJuly 15, 2009 @ 1:05 pm
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I’m a mom blogger and I’ll be participating in the blackout. There have been a lot of misconceptions about the event and a lot of animosity flying around the web. Thank you for writing a smart article and taking the time to speak about our needs.

You are correct…relationships are key and while we might receive ‘free’ product, the value of that item rarely covers the time we put into writing about it.

And do our readers care to read 20 giveaway/review posts? I’m not sure….

Comment by H.E.EiglerJuly 16, 2009 @ 11:12 am
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FINALLY! Somebody gets it! Thank GOD!

Everyone else who is writing about this, that is not a part of MomDot, is either saying Trisha is doing this for traffic & attention or that she is running scared of the FTC Regulations.

None of them are true. It is simply a reaction to Bloggy burnout & PR overload.

Thank you for this article.

Comment by Shan @Last Shreds Of SanityJuly 16, 2009 @ 6:38 pm
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I totally agree with you Jennifer.

I don’t thin PR companies realize how long it takes us to put together the posts for reviews and giveaways, promote them, maintain the blog, etc etc After all is said and done, we’ve invested a lot of hours for a cheap $25 product, just like you said.

What really bugs me is when they want me to post a press release and don’t want to send a product sample!!! Irritates me soooo much.

I’m going to participate in the blackout as well. I hope it sends a message…

Comment by The Fashionable HousewifeJuly 28, 2009 @ 11:55 pm
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I get the concept and I take time every week. Rather every single day for my family. I limit my online time these days.

Here’s a question why plan a blackout? If it’s going to be such a big deal why not be gung-ho and do it on the spot. Defeats the purpose in my eyes planning to not talk to PR.

I simply…just don’t get it. It proves or solves absolutely nothing in my eyes.

Comment by KristinAugust 4, 2009 @ 3:00 pm
 
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