Digital Connections – Blog of 360i, Digital Marketing Agency

Yesterday, Microsoft and Yahoo announced that they’ve been cleared to move forward with their much anticipated search partnership, which was initially declared in July. Since the engines now have received “unrestricted” clearance from the U.S. Department of Justice and the European Commission to implement the deal, we’ve revisited our earlier POV and highlighted some of key areas for digital marketers to focus on in the months leading up to complete, full-scale implementation.

The most obvious impact on marketers is that there will now be two major places to buy search advertising, down from the previous three. And with more scale now aggregated within the next biggest search marketplace to Google, the partnership should ideally build efficiency in search advertising and also enable marketers to take better advantage of Bing’s traffic. Since Google volume is so much greater than either Yahoo or Bing, it enjoys proportionally greater attention from search marketers. This unified marketplace will grant Microsoft and Yahoo! a better chance to compete with Google due to their combined scale.

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One emerging business model that has caught on in social media is not particularly social at all. The model, especially prominent in supporting the booming social gaming business, allows marketers to target consumers with cost-per-acquisition deals that earn consumers points or virtual currency in the games.

Among the best known players in this field is Offerpal, which says it reaches more than 150 million consumers. After missing the company’s CEO George Garrick last month both when he was in New York and I was in San Francisco, we finally caught up on the phone for an exclusive interview. While Offerpal has typically targeted direct response marketers for lead generation programs, new and upcoming programs will cater to brand marketers too.

Note that his answers below are paraphrased, except where in direct quotes, and some of the questions were added later for clarity.

Offerpal Overview

Offerpal reaches consumers who don’t want to spend money for points or virtual currency. Offerpal’s consumers are typically teenagers – younger people who may not have credit cards.

The first rewards were offers, but there are other ways Offerpal is providing value for consumers subsidized by marketers. Shopping Offers was introduced a few months ago. A video product is coming out where consumers will get rewarded for watching ads.

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Google Buzz,  the Boss and a lesson for brands as social media and CRM collide.

A couple of months back I came across a Facebook ad and clicked on it. It was for a $6 dollar T-shirt emblazoned with Bruce Springsteen’s head that said “The Only Boss I Listen To.” Obviously, I had to have it.

I made my way to the checkout found that the $8 shipping cost was more than the product, as the only option for delivery was UPS.  I ordered it anyway. A few days passed.

Curious as to where my awesome shirt was, I shot an email to the vendor, 6 Dollar Shirts, asking what was up. Two days later I received a response. Turns out, my order was processed on Dec. 26 – but was not actually shipped until Jan. 6 (12 days later). Oh, and it was sent via USPS. Wait a minute… I followed up again and asked what my adjusted shipping charge would be, given that it was clearly not shipped by UPS.

No response. I finally got my shirt on Jan. 8. No one ever got back to me on the adjusted shipping rate. I didn’t press the issue because frankly, I didn’t want to waste any more time on a few bucks. I was just happy to have my sweet Springsteen t-shirt.  End of story? Nope.

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Image via Computer World

Google dominated industry chatter this week with its announcement of Buzz and swirling rumors of its plans to acquire social search service Aardvark. Foursquare also made headlines for its new partnerships with Zagat and the New York Times. We’ve summarized these items and more in the recap below.

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Lots of sports drink, but not so much social: Where was the social media in Superbowl ad spots? (Image via telegraph.co.uk)

If social media has finally gone mainstream, where was it during the Super Bowl? It wasn’t visible in many of the spots.With Facebook passing the 400 million user mark and so much of the buzz about the ads happening on Twitter, you’d expect more social media love from the ads. Instead, the Web site URLs at the end of the spots tended to go to the advertiser’s main site. Where were the callouts to become a fan, follower, or friend?

Here are ten reasons why social media wasn’t front and center during the Super Bowl ads:

1) Social belonged elsewhere in the architecture. Marketers must make decisions on where social media fits within their digital architecture. Frequently, their main site serves as the hub that links out to their social presence elsewhere, and those social properties link back to the site.

That doesn’t have to be the case; a social network, blog, or microsite could serve as a hub, or it may be a decentralized approach without a hub but with the pieces still connecting together. For Super Bowl advertisers, their hub tended to be either their homepage or a page within their main site. Brands with an active presence in social media had an opportunity to direct consumers to their social channels from their sites, yet that’s where a number of marketers fell short.

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The global Social Media Week Conference dominated buzz in the digital world this week, with some of the foremost players in the space joining forces in New York (and in the five other host cities) to discuss the most hot-button issues in social. We were honored to be a part of it all as speakers and as global Communications Partner. Here’s a quick look at what we said – and saw – during Social Media Week 2010.

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During Social Media Week’s panel on Social Graph Optimization that I had the pleasure and honor of moderating, I was able to get in a bunch of the questions that I had for the panel, including Meebo’s Seth Sternberg (@sethjs), Wiredset/Trendrr’s Mark Ghuneim (@MarkGhuneim), Droga 5’s Hashem Bajwa (@HashemBajwa), and Anna “the analyst” O’Brien (@annaobrien).

You can read the official SMW blog post by Amanda Rykoff (@amandarykoff) for the details of what was covered there, including what social graph optimization really means (I’m not as convinced as some panelists that we need this as a discipline separate from social media optimization), what marketers need to measure, and where mobile location-based services fit in. That last discussion was inspired by @BukolaE, who’s not even in New York City currently but participated via social media. If you’re so inclined you can catch the whole session’s video.

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