June 9, 2009 8:00 am

Social Marketing Playbook, Published by 360i

Thanks for checking out our Social Marketing Playbook! As a follow-up to our popular social guide, we’ve recently released a Mobile Marketing Playbook which is full of insights into the rapidly evolving mobile space.

Download your free Mobile Marketing Playbook [PDF] now!

360i Social Marketing Playbook

Click here to download the Social Marketing Playbook»

Marketing used to be different – a lot different. Today, brands are faced with a myriad of opportunities for reaching customers online; and, while the social landscape can be daunting, it holds a world of opportunities for connecting with consumers in deeper and more meaningful ways.

To help guide marketers during this exciting time of transition, we’ve published the Social Marketing Playbook. Our comprehensive strategic report aims to help marketers evaluate the opportunities available, determine which ones are best for their brands and develop a strategy following best practices for achieving success in social media.

The goals of the Playbook are to:

  • Provide a framework for establishing a set of clear objectives and strategy when approaching social marketing
  • Move beyond the checklist approach and offer a filter for evaluating the myriad opportunities and platforms
  • Encourage thinking of social marketing as an opportunity to have a continuous, valuable exchange with customers
  • Advance discussions on amplifying marketing results through the integration of social marketing and offline campaigns

In addition to leveraging the insights from contributors to this blog such as David Berkowitz, Sienna Farris, Shankar Gupta, Lara Hejtmanek, Katie Perry and Orli Sharaby, the Playbook also includes guest commentary by industry luminaries Randall Rothenberg (CEO of the IAB), Pete Cashmore (CEO of Mashable.com), Jeremiah Owyang (Blogger at Web-Strategist.com), Jeff Pulver, (Founder of Pulver.com and Producer of The 140 Character Conference) and Greg Galant (CEO of Sawhorse Media and Creator of the Shorty Awards).

In vein with the interactive nature of social marketing, we invite you to leave questions, comments and other feedback right here on our blog, or leave us a note @360i or on Facebook.

1

Very nice David and all…. seems the big challenge ahead is going to be the…”Encourage thinking of social marketing as an opportunity to have a continuous, valuable exchange with customers”…. Marketers are lowering the megaphones but still very uncomfortable with actually interacting much less the continuous exchange…. the good leaders will make this happen and those companies will prosper…. Look forward to helping with that exchange.

Comment by tom trojaJune 9, 2009 @ 10:26 am
2

Very thorough and comprehensive. Nice to see all this info in one place.

Russ Josephs
Senior Researcher, eMarketer
http://twitter.com/eMarketer

Comment by Russ JosephsJune 9, 2009 @ 11:35 am
3

Packed with good information, very comprehensive, a well-done effort, and good read.

Comment by Nick ChhanJune 9, 2009 @ 1:41 pm
4

Very good resource. Thanks so much for developing and posting.

Comment by Daniel PipitoneJune 9, 2009 @ 1:45 pm
5

Thank you for compiling this information and putting it into

Comment by Joshua AyresJune 9, 2009 @ 3:26 pm
6

Hey, technical problem. What you are promoting is NOT Social Marketing. It is Social Media Marketing. Social Marketing is the use of marketing techniques to bring about behavior change, such as healthy lifestyles. It’s a recognized academic discipline that has nothing to do with social media (except to the extent that social media is one of the tools that can be used). You can check a good definition of social marketing on Wikipedia: http://en.wikipedia.org/wiki/Social_marketing
(But hey, nice book on social media marketing!)

Comment by Wayne ClarkJune 9, 2009 @ 4:17 pm
7

Thank you for making this playbook, so informative and easily printed and shared!

Comment by Raven HowardJune 10, 2009 @ 12:51 pm
8

clear, crisp and relevant. very useful.

Comment by tara grecoJune 10, 2009 @ 1:32 pm
9

Hi Wayne. Thanks for bringing this up. While many people do refer to it as “social media marketing,” we thought that the term “social marketing” was a more appropriate term for this Playbook because it implies that this form of marketing is social – or fluid, changing, dynamic, relationship-based and multi-directional. Like many things in a dictionary, we think the term “social marketing” can have more than one meaning and that this should be one of them. Regardless of what someone calls it, I think we’re all on the same page in thinking of this form of marketing as something that involves engagement and value exchange with online communities and is driven by open communication between brands and consumers.

Comment by Amanda at 360iJune 10, 2009 @ 3:56 pm
10

Thank you for making this freely available.

Comment by Brian KingJune 10, 2009 @ 4:20 pm
11

Thank you for the excellent information. This presents a very thoughtful, disciplined approach to new media marketing.

Comment by Mary PaoliJune 11, 2009 @ 2:14 am
12

Good information on Social Media Marketing. Great to have in one easy to read e-booklet.
Thanks
Steve

for all your live events} http://resourcema.com
follow me on twitter} http://twitter.com/resourcema

Comment by Steve BrownJune 11, 2009 @ 3:07 pm
13

Umm, where is the HTML/online version? Publishing content is pretty old school and really is not effective at all if you want it to go viral. I am sure you would get a lot more back links and social bookmarks as well if you had a HTML version.

You might have addressed this before releasing it. I would consider adding this concept in in the next version. Never try to push content viral in a PDF format, LOL.

Comment by Jaan KanellisJune 11, 2009 @ 5:10 pm
14

A very comprehensive and well researched book. Learned so much more about social marketing from a single source. Thanks for the valuable information.
-Coaching for Success and Prosperity

Comment by Mariano JaucoJune 11, 2009 @ 10:16 pm
15

This is awesome!

Comment by estebanJune 15, 2009 @ 1:43 pm
16

Excellent! Three cheers for creating such a fine resource. A very concise guide on such an exhaustive subject.

Comment by Jonathan NicholasJune 26, 2009 @ 11:02 am
17

I’m finding that a significant factor in many of my engagements is the lack of a well defined business plan or strategy. Once I can support them in creating one, the social media marketing just starts to fall into place.

Comment by Tom Miles the Albuquerque Social Media guySeptember 13, 2010 @ 7:16 pm
18

Awesome information in the download. Thanks for the material and keep up the good work!

Comment by Communications ForumFebruary 10, 2011 @ 12:15 pm
19

Thank you for the excellent information. This presents a very thoughtful, disciplined approach to new media marketing.

Comment by thebesthandphoneFebruary 25, 2011 @ 2:20 am
20

Thank you for making this playbook, so informative and easily printed and shared!

Comment by listycakeFebruary 25, 2011 @ 2:21 am
21

Very thorough and comprehensive. Nice to see all this info in one place.

Comment by thebesthandphoneFebruary 25, 2011 @ 3:29 am
22

very helpful. Thanks for the great download. I will definitely use this to help my business this year! I am excited to see how social media is changing business to be a much more personal and interactive platform. Much appreciated!

Comment by Kevin WarhusApril 8, 2011 @ 6:40 pm
 
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